Statewide Expansion

CONNECT is coming soon to your community!

The new user interface went live on Monday, September 23. Current users, please read this blog post for detailed instructions. If you are not following our blog, consider signing up to receive posts directly to your inbox. Our team will always post important information there.

A comprehensive enhancement package has transformed CONNECT from 6 siloed systems to an interconnected statewide network. Through grant funding and partnerships with the Office of Public Instruction, PacificSource, Linking Systems of Care, Partnership for Success, Overdose Data to Action, Children’s Trust Fund and others, the Department of Public Health and Human Services (DPHHS) is able to provide in-person support via CONNECT team members across Montana.

Our CONNECT team members are currently receiving training and guidance from DPHHS and are currently expanding CONNECT in 11 of our 13 regions. A CONNECT team member locator map is in development and will be available soon on this website. A great deal of new information will be posted in the beginning of 2020, so check back for updates then .

The expansion of the CONNECT Electronic Referral System aims to foster statewide clinical-community linkages and inspire a collaborative culture among service providers in Montana.  By the end of the 2-phase expansion, CONNECT will exist in every part of the state.  A system enhancement will then link each of the 13 regions together to form an interconnected statewide referral network, meaning that you can refer a patient or client to any provider in Montana through CONNECT.

All types of clinicians and other service providers are encouraged to utilize CONNECT to refer patients to community support services, as described in the Patient-Centered Primary Care Collaborative’s definition of medical neighborhood:
The “medical neighborhood” is defined by the PCPCC as a clinical-community partnership that includes the medical and social supports necessary to enhance health, with the PCMH serving as the patient’s primary “hub” and coordinator of health care delivery. The goals of a high-functioning PCMH include collaborating with these various “medical neighbors” to encourage the flow of information across and between clinicians and patients, to include specialists, hospitals, home health, long term care, and other clinical providers. In addition, non-clinical partners like community centers, faith-based organizations, schools, employers, public health agencies, YMCAs, and even Meals on Wheels. Together these organizations can actively promote care coordination, fitness, healthy behaviors, proper nutrition, as well as healthy environments and workplaces. The Agency for Healthcare Research and Quality (AHRQ) articulates that a successful medical neighborhood will “focus on meeting the needs of the individual patient, but also incorporate aspects of population health and overall community health needs.”

Below you can access a PDF with some more information about clinical-community linkages and why an inclusive bi-directional referral system is beneficial for Montanans.
CONNECT Clinical-Community Linkages Presentation

More information will be available soon!