CONNECT Referral System

CONNECT New Year Updates

January 24, 2020January 24, 2020connectmtdphhs

The CONNECT Team hopes that everyone’s New Year is off to a happy and healthy start.

With a new year brings some new and exiting updates we would like to share:

For all CONNECT correspondence, please contact us by sending an email to: CONNECT@MT.gov

This email account is monitored daily by the CONNECT Team at the State of Montana. Please reach out this address moving forward, and a member of our team will be sure to respond.

We would like to welcome Matthew Hyzer as a new CONNECT Coordinator. Matt will be working with Kara to provide support and technical assistance on the CONNECT system.

A provider level user guide will be available soon to assist our regional coordinators in the on-boarding process. This guide will walk users through the complete referral process in CONNECT as well as answer any commonly asked questions on navigating the system.

We are also excited to announce that 11 of the 13 regions have begun implementing CONNECT. The State CONNECT Team will continue to work with and offer support to those regions while working to meet referral needs statewide.

Finally, stay tuned for an announcement on the next CONNECT Roadshow! The CONNECT Team will be conducting another statewide tour to promote the system, while offering in person support and technical assistance to our Regional Coordinators at the local level.

CONNECT User Instructions for Go-live

September 23, 2019May 13, 2020

The new user interface is officially ready and available to all CONNECT users across Montana! A huge thank you goes out to Noble Software Group and our CONNECT team members – this project has been a massive undertaking and we are so grateful for everyone’s hard work over the past year.

Instructions

First Login

The new URL for all Montana users is https://casemanager.noblesg.com/mt-state-connect
Your login credentials are the same as before – if you need to reset your password, you can do so from the landing page
When you sign in for the first time, you will be prompted to sign an MOU as a user (this is a new feature – users will sign the MOU annually)
Your agency’s gatekeeper will be prompted to sign a new MOU for your agency (the system will keep track of the MOU and remind your gatekeeper when it’s coming due). You will not be able to access your referrals until the MOU is signed. Important note: No other agency will be able to send referrals to your agency until your MOU is signed! You will not be visible without a valid MOU.
Once your agency’s MOU is signed, please have your gatekeeper review the agency account information that was entered by your local CONNECT team member (if you did not give the information to your team member, please fill out the form (CONNECT Agency Account Form 20190914) and send it to Megan Grotzke or your local CONNECT team member.
If you captured any hard copies of the ROI during the system down time (Friday-Sunday), please send the referrals as soon as possible.

Navigating the System

A quick start guide is available to help you navigate the new user interface – click here to download the guide: CONNECT quick start guide 20190923

Free Online HIPAA Training

May 18, 2018August 16, 2018

TA Coalition Webinar: Myths and Reality: The HIPAA Privacy Rule

Description: HIPAA is a privacy rule intended to safeguard private health information, but is often misinterpreted and misapplied. With better understanding of flexibility within HIPAA, mental health stakeholders can promote both individuals’ privacy rights and appropriate inclusion of families/partners and providers.

This webinar will feature various scenarios that illustrate both commonly-held misperceptions about HIPAA, as well as more complex issues. It will address such topics as communications among health providers, disclosures to caregivers, rights of people to access information about their own treatment, special rules pertaining to mental health and substance use information, and other important topics.

Follow this link to access the free training! https://www.nasmhpd.org/content/ta-coalition-webinar-myths-and-reality-hipaa-privacy-rule

The link is also available on our Training Resources page.

CONNECT With Us

March 7, 2018March 7, 2018

Although CONNECT is a web-based referral system, it has not had an online presence outside of the system itself until now. This website will host a number of training resources for current CONNECT users, contact information for site administrators in each county, Frequently Asked Questions about CONNECT, helpful tips, updates and more.

Do you have a story about how CONNECT has changed your referral process? Have you or your staff members had success in optimizing the level of care provided to a client because of CONNECT? We would love to hear from you and share your story with others!

Watch for CONNECT on social media in the future, and don’t forget to subscribe to our blog for the latest updates and news about how Montana is coming together to serve clients and simplify the referral process.